What are your bags made of?
Our bags are made from high-quality vegan leather and vegan suede. They are soft, durable and cruelty-free. The exact material is listed on every product page.
When will I get my order?
We work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with tracking information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always see the shipping price before you pay.
What is your return policy?
We want you to love your bag. If something is not right, contact us and we will do our best to make it right. See our Returns & refunds policy for full details.
Are any purchases final sale?
Some items cannot be returned. These are clearly marked before you buy.
How do I contact you?
Email us at hello@vonteestore.com for questions about orders, returns and products, or at info@vonteestore.com for collaborations and other enquiries. You can also send us a message through our Contact page. We aim to reply within 1–2 business days.